ERP for E-Commerce Businesses
Every marketplace and webstore order in one back office, with stock, picking, returns and accounts kept in sync.
Core capabilities for online sellers.
Sell everywhere, run one operation.
Channel Integration
- Orders from marketplaces and your own store.
- Stock pushed back to every channel.
- Price lists by channel.
Catalogue & Pricing
- SKU, variants and bundles.
- Channel-wise listings and attributes.
- Promotions and coupon tracking.
Warehouse
- Wave and batch picking with barcodes.
- Bin-level stock and cycle counts.
- Multi-warehouse fulfilment rules.
Shipping & Returns
- Courier allocation and label printing.
- Tracking status back to the order.
- Returns, QC and restock or write-off.
Payments & Reconciliation
- Marketplace settlement reconciliation.
- Payment gateway and COD tracking.
- Commission and fee accounting.
Customer Service
- Order-linked tickets.
- Refund and replacement workflows.
- Customer history across channels.
ERP benefits for e-commerce.
Fewer cancellations, faster dispatch, cleaner books.
No More Overselling
One stock pool is shared across channels and updated in near real time, so sold-out items stop being sold.
- Channel stock sync on every transaction.
- Safety buffers per channel.
- Reserved stock on pending orders.
Fewer stock-out cancellations.
Better marketplace health scores.
Same-Day Dispatch
Orders flow into picking waves automatically and labels print in bulk, so the cut-off is met every day.
- Auto-wave by courier and priority.
- Scan-verified packing.
- Manifest and handover in one step.
Dispatch within the marketplace window.
Wrong-item shipments eliminated.
Settlements That Reconcile
Marketplace payouts are matched to orders, fees and returns automatically, so accounts close without spreadsheets.
- Order-level settlement matching.
- Fee and commission variance reports.
- GST returns from reconciled data.
Month-end in days, not weeks.
Short payments found and claimed.
Benefits of ERP for e-commerce
Improved Efficiency
Reduces manual work and automates core operational processes, enabling your team to focus on high-value tasks.
Better Decision-Making
Provides real-time data insights and holistic overviews, allowing leadership to adapt to market changes rapidly.
Cost Optimization
Helps in reducing waste, controlling expenses, and maximizing material yield across all production stages.
Enhanced Customer Experience
Ensures faster delivery timelines, accurate order fulfillment, and seamless after-sales service interactions.
24x7 Priority Support
Access robust Email and Technical Support 24x7. Keep your ERP functioning at peak performance without interruption.
Regulatory Compliance
Keeps the business permanently aligned with stringent safety, environmental, and international trade laws.
No hidden setup fees. Flexible scaling for growing businesses.
Get started nowOne ERP, tuned for every sector.
See how SUKI ERP is configured for the other industries we serve.